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Privacy Policy

Effective Date: January 05 2026

Repair Ninja (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our app, or interact with our services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, including:

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and other registration details.

  • Property Information: Details about your rental properties, tenants, vendors, and maintenance history.

  • Feedback and Communications: Any information you provide when contacting us or participating in surveys, beta testing, or support.

b. Information We Collect Automatically

  • Usage Data: Pages viewed, features used, app interactions, and referral sources.

  • Device Information: IP address, browser type, device type, operating system, and unique device identifiers.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage.

c. Information from Third Parties

  • Vendors and Integrations: If you connect third-party services (e.g., accounting software), we may receive information from those services as authorized by you.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services.

  • Communicate with you about your account, updates, and customer support.

  • Send you marketing and promotional information (you can opt out at any time).

  • Personalize your experience and deliver relevant content.

  • Conduct research, analytics, and product development.

  • Comply with legal obligations and protect our rights.

How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who help us operate, maintain, and improve our Services (e.g., hosting, analytics, customer support).

  • Vendors and Contractors: As necessary to facilitate property maintenance and service requests.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In connection with a merger, sale, or asset transfer.

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We do not sell your personal information to third parties.

Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Choices and Rights

  • Access and Update: You may access or update your account information at any time.

  • Opt-Out: You can opt out of marketing communications by following the instructions in our emails or contacting us.

  • Delete Account: To delete your account or personal data, please contact us at [your email address].

  • Cookies: You can manage cookies through your browser settings.

International Users

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the US or other countries. By using our Services, you consent to this transfer.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website or app and updating the effective date. Your continued use of our Services after changes are posted constitutes your acceptance.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Repair Ninja LLC
repairninjateam@gmail.com

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